Corporate Commitment

WE CHASE QUALITY Core Commitments - Our Strength

Code of Conduct:
We have adopted a Code of Ethical Business Conduct that applies to all employees. Every employee is responsible for his or her own actions, and proper business conduct and ethical behavior are fundamental conditions of employment. Any employee, regardless of job or title, who observes or becomes aware of unethical or unlawful activity, is obligated to report such activity immediately. Employees are also urged to discuss any concerns regarding improper conduct with the appropriate individuals. We believe that our actions should always be guided by our core values of honesty, trustworthiness, integrity, dependability, respect, and citizenship. Our clients choose to work with us because we provide them with services that drive business value in an ethical, honest and transparent manner, supported by a strong governance framework. Our rigorous internal controls, business values and focus on controllership help us create enduring client trust.

Duty
Duty is what one should understand and rather taking it as job should do it as his personal work. As we strongly believe that work done with interest will help you to grow as well as work followed by enthusiastic obedience of laws and orders, which are given by our conscience.

No Discrimination
Never should we discriminate in any of our actions, reactions, attitudes, decisions, conclusions, in any of our expressions while caring for the human beings in regard to physical, material, mental, emotional, or any way which shows our discrimination toward the working member of our family.

Quality
Providing products, services, and solutions of the highest quality and delivering more value to our customers that earn their respect and loyalty. Quality is the most important factor for retaining and gaining new customers. We firmly believe that if we are able to retain old customer, then we have done more than simple justification towards the company.

Give Respect In SkyWeb Infotech Limited family everyone is equal and no discrimination is made between any member in terms of its seniority or position in the family. We believe in making others feel important and respected by giving sincere regard to other’s feeling, reasonable wishes & thoughts with an open and receptive mind and warmth. We strongly believe that you deserve respect when you give respect.

Self-Respect
To develop a sense of respect for oneself in others mind, i.e. to generate genuine & warm feelings for oneself among others on a continuous basis. Do everything you do to the best of your ability & take good care of people around you and your belongings.

Truth Means total transparency in action, reaction, attitude and all other expressions and the conviction to follow the right course. We believe in presenting the facts which are accurate.

Religion
There is a religion higher than religion itself - it is Humanity. We may practice our religion in different ways but one religion above all is the religion of Humanity and that should be worship at all cost.

Satisfying Our Customers
Our customer-focused culture is vital to our success. We are committed to earning and maintaining our customers’ trust through fair, honest and lawful dealings and by delivering great value. We listen to our customers so that we can meet their business requirements and also work to understand how they expect us to interact with their people. We provide timely response and resolution of customer problems and assume responsibility for correcting the underlying cause. We comply not only with Optimum’s expectations concerning appropriate business conduct but also with our customers’ expectations regarding appropriate business conduct.

Sales and Marketing Activities
We provide accurate and complete information to our customers so that they may make informed decisions. We do not tolerate misrepresentation, fraud or deliberate omission of information in our sales or marketing activities. We honor our commitments and follow through on our promises, agreements and obligations.

Conflicts of Interest
We carry out our duties and responsibilities in a fair, objective manner. We make business decisions in the best interest of our Company, free from personal or external influences. Conflicts of interest can occur anytime your personal interests might benefit from your actions or influence as a SkyWeb Infotech Limited employee. Outside business interests with our vendors, suppliers, customers or competitors are a particular cause of concern. Having outside business interests that interfere with your obligation to devote your time and attention to your job responsibilities or behaving in a manner that reflects adversely on SkyWeb Infotech Limited can result in a conflict of interest. Employees are obligated to disclose any outside business interests that they, or their immediate family members, have to their manager. It is important both to disclose relevant facts before you, or your immediate family members, become involved in or acquire a financial interest in an outside business and to take any actions we require to resolve any potential conflict of interest that is identified.

Gifts and Entertainment
The propriety of giving or receiving employment-related gifts depends on the value and intent of the gift. We define gifts broadly to include tangible items and cash or cash equivalents as well as favors, special considerations, gratuities and discounts. The only acceptable purpose of gifts and entertainment is to create goodwill or strengthen business relationships. We, or members of our immediate family, may only accept or receive an employment-related gift if it comfortably falls within the range of common business courtesies. Gifts that make the recipient feel obligated to repay the favor by doing business with the giver are always improper. We will not extend a gift or entertainment to customers if doing so would violate their own policies. Gifts and entertainment may never be lavish, unusual or extravagant in the eyes of a third party. Under no circumstances do we give or accept cash or cash equivalents, such as gift certificates or gift cards, regardless of the amount, from anyone who has business dealings with SkyWeb Infotech Limited.